participant management platform

Around the beginning of March, you will receive an email with a link to login to our new Participant Management Platform. Look for an email with the subject: “Link to your Participant List for CentriKid.” This email will also include your login credentials. Once you receive the link and login details, consider bookmarking the link for easy access. Important: Please do not share this link or your login details with anyone except those approved to manage your registration and participant list.

If you need to make an adjustment to your registration details (adjust registered numbers, make a payment, make more substantial changes to group leader contact information, etc.), please contact our customer service team at 877-CAMP-123 or [email protected]. If you need help with information regarding managing participants, please contact your camp leadership team (director or assistant director) by phone or email. Contact information for your camp leadership is located on your camp-specific location page. (Director and assistant directors will begin receiving communication and responding in April). You can always reach out to [email protected] with questions.

14 days prior to the beginning of your camp. It is very important that you complete and submit your information in a timely manner. Our camp leadership rely on this information to assign Bible study groups, assign track times, and make housing assignments. We are unable to complete these important tasks until we have a completed participant list from every group for a particular camp.

The participant list will automatically lock 14 days prior to camp. You will still have access to view your information, but you will be unable to make edits to participants, and you will need to contact your camp leadership (director or assistant director) for assistance.

The system will not allow you to enter more participants on your list than your registered number. If your list is full and you need to add additional participants, please contact our Customer Service team at 877-CAMP-123. Pending availability, they can help you add additional spots to your registration. Once this is complete, you can add additional participants to your list.

You may also be unable to add additional participants to your list if you are within 14 days of the beginning of camp (lists lock automatically at this point). Please contact your camp leadership (director and assistant director) for assistance. Contact information for your camp leadership is located on your camp-specific location page.

Track time information is found in step 3 of the group leader prep center. https://centrikid.lifeway.com/group-leader-prep-step-3/

In general, participants are either adults (chaperones), campers (completed 2nd-6th grade), or team assistants. In some instances, there may be other participants, such as minors who are either too young or too old to fit other categories and are not participating as campers. For more details on participants at camp, click here.

Status indicates a more broad grouping (camper, team assistant, adult, or other), and grade helps us further categorize participants into groups, teams, etc. For example, in some circumstances, a team assistant (status) may be a either a minor (17 or under) or an adult (18+).

CentriKid is designed for campers who have completed 2nd-6th grade. In some instances, group leaders request to bring younger campers or older campers as participants. In these instances, please contact your camp leadership (director or assistant director) to ask for an exception.

If you receive an exception based on your circumstances, please mark any children who are participating in camp programming as a “camper” (status), and mark the grade that most closely corresponds with their situation. If younger or older children are not participating in camp programs and will remain under adult supervision throughout camp, please mark them as “other” (status) and “Minor (17 and under).”

Contact information for your camp leadership is located on your camp-specific location page. (Director and assistant directors will begin receiving communication and responding in April).

Infants or toddlers who do not require additional bed space or meals may come at no charge. These participants should be registered with your group as a free spot and should be included on your participant list, marked as “age 2 or under” for grade. Please contact our customer service team at 877-CAMP-123, or email [email protected], to get this spot added to your registration. Participants with a free spot must still have a completed waiver on file. Younger kids who need a bed or who will eat meals at camp should be registered as a participant at full price.

In some instances, adults at camp may tag-in / tag-out midweek or split their time at camp (this sometimes helps with recruiting volunteers and makes it easier for some adults to commit to serving as a chaperone). In these instances, only one adult should be added to the participant list, and you should make a note under “special requests.” If you attempt to add both adults, the system will recognize them both as “registered spots,” but they are actually sharing only one spot. Both adults must still have a completed waiver one file. Anyone from your group can complete a waiver associated with your Reg ID. These exceptions will remain in the “Attendees Awaiting Entry to Participant List” field. When you submit your list, you will also need to manually add the additional adult to the Church Agreement Form, as only names on the participant list will pre-populate.